Frequently Asked Questions

​

1. Are there professional standards for the coaching industry?

Yes, there is a code of ethics, core competencies, accreditation processes and an International Coach Federation (industry association) that promotes the advancement of coaches. To learn more about this, click here: http://www.coachfederation.org/ICF/

 

2. How will I know you are the right coach for me?

During our initial conversations and/or discovery session, together we will identify if this is an appropriate fit. So, before you say "yes", you will have a sample of what the coaching experience will be like. Until then, click on my About Page to learn more about myself and my approach in coaching.

​

3. How do I get started in the coaching process?

If you are interested in beginning the coaching process, please click here to get started, so we can schedule our initial discovery session to further explore the details of the coaching relationship.

​

4. What can I expect from you as my coach?

• Be a partner in bringing out the best, the deepest, and the truest in you;

• Provide safety, encouragement and support; an environment in which you can relax and explore;

• Respect the confidentiality of the agreements we make;

• Expand your view of what is possible and promote discovery of new insights;

• Give you input, straight feedback and operate as a strategic partner;

• Listen carefully to what you say and ask great questions that increase awareness;

• Be an on-going resource for you in accomplishing your intentions.

​

5. What if I sign up for this and decide it is not right for me? 

If within the first month of our relationship you show up to the calls and participate fully in the coaching process, you can simply let me know this is not working for you and the relationship will discontinue. Our relationship is a reciprocal one, if either of us feel the relationship is no longer mutually beneficial we both reserve the right to end the relationship.  I do ask as a curtesy that you provided the notice one session in advance and I will respectfully do the same.  

​

ADDITIONAL SUPPORT

6. Can I contact you in-between our scheduled coaching sessions?

Yes! In the event that you would like support on something that comes up in between our meetings, you can post an inquiry to the Client Log and we can have "just in time" coaching via your Private Client Website.

​

SCHEDULING/RESCHEDULING APPOINTMENTS

7. What if I need to reschedule my appointment?

It's easy. With at least a 24 hour notice, you can reschedule any appointment by using the online calendar system. Just complete the following steps:

• Log into your Private Client Website Area.

• Click on the Calendar Menu.

• Locate and click on the desired block of “Available” time (or if you already have an existing appointment, click on the title of your existing appointment that you wish to reschedule)

• Click on the "edit" button and change the details of the appointment to correspond with an "Available" block of time.

• The calendar will update itself, you'll see your new appointment reflected and I will receive an email notification letting me know of the change. 

​

PAYING FOR THE COACHING SERVICES

8. How do I easily make my payments for my coaching services?

We have made paying easy and offer three options.  At sign up you (1) pay in full for your services and receive a 10% discount. (2) you pay for half of your services and the other half will be automatically processed at the midway point of your services.  (3) you pay through our refer-a friend option.  Ask us how you can take advantage of this option. 

​

9. What are the various methods of payment I can use to pay for my coaching services?

Check or Credit Card (which includes Pay Pal). You can also have us process your payments for you each month on a credit/debit card.

• To pay by Check: simply use the "remit to" address located to the right in the body of the invoice you’ll receive monthly from my practice.

• To pay by Credit Card or Pay Pal: when you receive your monthly invoice, click on the link at the bottom of the invoice to log into the private client area and click on the Payments Menu. Here you can either enter your credit card number or Pay Pal information and my system will automatically (and securely) process your payment.

• To have us process your payments for you: Complete the "Credit Card Authorization" form found under the Documents section of the private client area. Once we have the authorization and billing information, we will automatically process your payments for you as outlined in the authorization form.